LandSearch, LLC ("LandSearch," "we," "us," or "our") is committed to treating you with respect and being transparent about how we use your data when you engage with our Marketplace. This Policy explains our practices regarding the collection, use, and disclosure of your personal information.
If you have any questions, concerns, or requests regarding our Policy, contact us.
Last updated: March 1, 2025
- We collect personal information including contact details, usage data, and location information.
- We use your information to provide services, improve our Marketplace, and communicate with you.
- You have rights regarding your personal information, including access, correction, and deletion.
- We employ security measures to protect your information.
- California and Virginia residents have additional rights detailed.
Categories of personal information
We collect the following types of personal information:
- Identity: First name, last name, profile picture
- Contact: Email address, phone number
- Professional: Company name, profession, bio details
- Location: Country, state, city, postal code, address, geographic position
- Account: Username, password, account preferences
- Technical: IP address, browser information, device information, cookies
- Usage: Page views, interaction metrics, search criteria, session statistics
- Communication: Messages sent/received
How we collect information
We collect information from you in several ways:
- Direct: Provided by you when create an account, fill out forms, or communicate with us
- Automated: Collected through cookies and similar technologies as you use our Marketplace
- Third Parties: Received from business partners, data providers, and analytics services
Cookies and similar technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how users interact with our Marketplace
- Improve our services and personalize your experience
- Deliver relevant advertisements
- Analyze performance of our Marketplace
You can manage cookie preferences through your browser settings. However, disabling cookies or browser storage will limit functionality of our Marketplace.
How we use your information
We use your personal information for the following purposes:
- Providing our real estate Marketplace services
- Creating and managing your account
- Processing your requests and transactions
- Connecting you with sellers and professionals
- Sending service-related communications
- Personalizing your user experience
- Improving our Marketplace and developing new features
- Ensuring the security and integrity of our services
With your consent, we use your contact information to send you:
- Updates about new properties that match your criteria
- Messages from prospects about your listings or services
- Newsletters and educational content about real estate
- Promotional offers and information about our services
- Other transactional emails necessary for Marketplace operation
Legal bases for processing
We process your information based on the following legal grounds:
- Your consent
- Performance of our contract with you
- Compliance with legal obligations
- Our legitimate business interests
- Protection of vital interests
- Public interest
We share information with third-party providers which help us operate our business, including:
- Advertisement management: Google Ad Manager
- Analytics: Google Analytics, ListHub
- Cloud infrastructure: Amazon Web Services, Cloudflare
- Email delivery: Amazon Simple Email Service
- Exception tracking: Sentry
- Payment processing: Stripe
- Session recording: Sentry
These service providers are only permitted to use your information for the specific services they provide to us.
Real estate and service professionals
When you express interest in a property or service, we share your contact information with relevant professionals or property owners to facilitate your inquiry.
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety.
If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data security and retention
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Access controls and authentication
- Secure data storage practices
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your personal information, we may securely delete or anonymize it.
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us.
You can access or update your account information at any time by logging into your account. If you cannot perform these actions yourself or wish to delete your account, contact us for assistance.
California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.
You have the right to request that we disclose:
- Categories of personal information we've collected about you
- Sources from which we collected the information
- Business purposes for collecting the information
- Categories of third parties with whom we share the information
- Specific pieces of personal information we've collected about you
You can request the deletion of your personal information, subject to certain exceptions under the law.
Right to opt-out of sale or sharing
You have the right to opt out of the sale or sharing of your personal information. To exercise this right, contact us.
Right to limit use of sensitive personal information
You can request that we limit the use and disclosure of your sensitive personal information.
Right to non-discrimination
We will not discriminate against you for exercising your CCPA rights by denying services, charging different prices, or providing a different quality of service.
How to exercise your rights
To exercise your California privacy rights, contact us to submit a verifiable consumer request. We will respond to verified requests within 45 days.
If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) provides you with specific rights.
- Confirm whether we are processing your personal data
- Access your personal data
- Correct inaccuracies in your personal data
- Delete your personal data
- Obtain a copy of your personal data in a portable format
- Opt out of targeted advertising, data sales, and profiling
How to exercise your rights
To exercise your Virginia privacy rights, contact us. We will respond to your request within 45 days.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us.
International data transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
Third-party services and links
Our Marketplace contains links to third-party websites or services that are not owned or controlled by LandSearch. This Policy only applies to our Marketplace. We encourage you to review the privacy policies of any third-party sites you visit.
Specific service providers
Google Ad Manager (Google LLC)
- Purpose: Advertising campaign management
- Data Collected: Cookies, usage data
- Place of Processing: United States
- Privacy Policy: Google Privacy Policy
Google Analytics 4 (Google LLC)
ListHub (Move Sales, Inc)
- Purpose: Listing engagement analysis
- Data Collected: Browser information, device information, usage data
- Place of Processing: United States
- Privacy Policy: Move Privacy Policy
Amazon Web Services (Amazon Web Services, Inc.)
- Purpose: Hosting and backend infrastructure
- Data Collected: Various types of data
- Place of Processing: United States
- Privacy Policy: AWS Privacy Policy
Cloudflare (Cloudflare, Inc.)
- Purpose: Hosting and traffic optimization
- Data Collected: Various types of data
- Place of Processing: United States
- Privacy Policy: Cloudflare Privacy Policy
Amazon Simple Email Service (Amazon Web Services, Inc.)
- Purpose: Email delivery
- Data Collected: Email address, usage data
- Place of Processing: United States
- Privacy Policy: AWS Privacy Policy
Amazon Location Service (Amazon Web Services, Inc.)
- Purpose: Map delivery and location data
- Data Collected: Browser information, device information, usage data
- Place of Processing: United States
- Privacy Policy: AWS Privacy Policy
Mapbox (Mapbox Inc.)
- Purpose: Map delivery and location data
- Data Collected: Browser information, device information, usage data
- Place of Processing: United States
- Privacy Policy: Mapbox Privacy Policy
Stadia Maps (Stadia Maps, Inc.)
- Purpose: Map delivery and location data
- Data Collected: Browser information, device information, usage data
- Place of Processing: United States
- Privacy Policy: Stadia Maps Privacy Policy
Sentry (Functional Software, Inc.)
- Purpose: Application monitoring, error tracking, and session recording
- Data Collected: Various types of data
- Place of Processing: United States
- Privacy Policy: Sentry Privacy Policy
Stripe (Stripe Inc)
- Purpose: Payment processing
- Data Collected: Various types of data for payment
- Place of Processing: United States
- Privacy Policy: Stripe Privacy Policy
Vimeo (Vimeo, LLC)
- Purpose: Video hosting
- Data Collected: Cookies, usage data
- Place of Processing: United States
- Privacy Policy: Vimeo Privacy Policy
YouTube (Google LLC)
- Purpose: Video hosting
- Data Collected: Cookies, usage data
- Place of Processing: United States
- Privacy Policy: Google Privacy Policy
Changes to this privacy policy
We may change this Policy at any time. The "Last updated" date will reflect the most recent change. Your continued use after changes means you accept the new Policy. You should review this Policy regularly.
- Personal Data/Information: Any information that directly or indirectly identifies a natural person.
- Usage Data: Information collected automatically through the use of the service.
- Cookies: Small pieces of data stored on your device by the browser.
- Data Controller: The entity that determines the purposes and means of processing personal data (LandSearch).
- Data Processor: An entity that processes data on behalf of the Data Controller.
- User: The individual using our service, typically the data subject.
- Marketplace: The LandSearch online platform, including its website and other channels.